Sergay Dermatology is a direct care practice, which means we are out-of-network with all insurance plans. We are not a concierge practice and do not charge a membership fee. For patients with private insurance, we can provide you with a coded receipt that you can submit to your insurance company for reimbursement, if your plan accepts it. Not all insurance companies allow reimbursement for services. It is the responsibility of the patient to check with their insurance providers about rules regulating reimbursement. Medicare does not accept such forms for reimbursement. For ancillary services such as pathology and prescriptions, you may choose to use your insurance or cash pay prices that we have negotiated for our patients. We accept Health Saving Accounts (HSA), Flex Spending Accounts (FSA), and credit cards (Discover, Mastercard, Visa, American Express). Payment is due at the time of service.

Find convenient online scheduling for office, virtual, surgical, or cosmetic visits here.(https://sergaydermatology.janeapp.com/#staff_member/1) If you have any questions regarding scheduling your visit, please call our office for assistance.

Sergay Dermatology is committed to providing exceptional care to all patients. We require 24 hours notice prior to cancelling an appointment. Monday appointments should be notified by noon on the previous Friday. Cancelling or rescheduling your appointment within the 24-hour window of the scheduled time will result in a $195 cancellation fee. By making an appointment with us, you are agreeing to this policy.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. You can also ask any provider you choose, for a Good Faith Estimate before you schedule an item or service. Please see our pricing page for information and we are happy to answer any additional questions you may have. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 877-696-6775.